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Every element in every roll is tagged for easy searching

Frequently Asked Questions

How do I claim items during the live stream?

Purchase a shopping cart first, then just enjoy the live stream and make your claims; we'll handle the rest. No need to write down or remember your claims, we'll add them to your order list (ensuring no duplicates). If you do want duplicates, just let us know in the live.

How do I check my store credits?

Log in to charmchums.com, navigate to your Profile section, and find your total store credit at the bottom. Click on the card for a detailed transaction history.

How do I pay with my store credits?

During checkout, select "Apply Store Credit" from the payment method options, alongside credit card and PayPal. If not visible, look for "Alternative Payment Methods."

Where can I see the list and total I claimed in the live stream?

Login to your account on charmchums.com, go to the Order section to view items claimed during our live streams.

Shipping Costs and Free Shipping

Orders over $49 qualify for free shipping. For orders under $49, a $9.99 shipping fee applies. We can hold your order until it reaches $49 or ship it immediately with the shipping cost paid.